MORE ABOUT US
OUR METHOD… SIMPLICITY
WE MAKE THINGS EASIER
YOU
We’ll sit down face-to-face to assess where you are with technology now. That’s easiest to do at your place. We’ll learn more about you, your business and build a picture of any risks, and how we can help. A successful partnership requires trust. That can’t be built by emailing a quote full of lines you don’t understand.
US
Your turn. Come and visit us at our office at Sandbrook House, Rochdale. Meet our team, tour the offices. Learn more about how we manage risks for our customers, improve how they use technology to gain efficiencies, and help their business’ grow. We want to show you we are serious – we care about your business.
DEFINE
The start of a partnership together, it’s time to put together a roadmap that leaves you clear about the way ahead. Any planned changes in your use of technology should add benefit, reduce risk and be fully costed. Technology is growing ever more complex at an increasing rate; this step brings clarity and understanding.
PROGRESS
This last step never stops. Our helpdesk keeps your business safe and maximises uptime with both proactive and reactive maintenance. Outside of day-to-day support, our projects team are on hand for specialist one-off work. We work with you on your business objectives, not just the tech. We guide you along our roadmap to continually get the best results from your technology.
OUR METHOD... SIMPLICITY...
OUR VALUES
We care
Our primary value, but doesn’t everyone?
History tells us during our time running MysonPages not everyone does. The number of times we’ve taken on systems and fixed the obvious, or highlighted what’s missing, underlines that we do. We made it our number one, we care about everything we do. It’s baked in.
Our experience counts.
We’ve been doing this a while, we’ve grown up with the internet age, as the tech revolution has gathered speed. We were in at the start, we are used to things changing, we’ve been around. What more experience could we have?
Helpful, friendly, reliable & supportive.
Our staff are local and friendly; they’re also the people who come to your office. You’ll get to know us; we’ll get to know you. We know you’re ringing for help, so we’re always here to give you support.
Always Professional – in our work and with each other.
Because we care, we could never do half a job. We aim to do everything right, working as a team. So, it’s important for us all to be professional with you and each other as we work through the next thing, be it large or small.
Growing every day.
Today’s tech is yesterday’s tech soon enough, and perhaps the pace of change in IT is too quick at times? Agree or not, keeping up with the latest service, the latest threat, always means our team are learning too. Every day is a school day.
Relationship > Trust > Partnership
When we first work with you, that’s the start of our relationship. The first visit, quote, order and invoice. Over time as we get to know each other you come to trust us. You know you can rely on us. Once you’ve got used to that trust, and that’s a given, we start to work in partnership, being your own IT department rather than just a supplier. It works best this way.
OUR VALUES... WE CARE...
